Poniris & Co Accountants
Last updated: 26 October 2026
1. Our commitment to privacy
Poniris & Co Accountants is committed to protecting the privacy and confidentiality of personal information provided by our clients.
We handle personal information in accordance with applicable Australian privacy legislation, including the Privacy Act 1988, the Australian Privacy Principles where applicable, the Privacy (Tax File Number) Rule 2015, and our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.
We also comply with our professional confidentiality obligations as registered tax practitioners.
2. Personal information we collect
In providing accounting, taxation and related professional services, we may collect:
We may also collect information about family members, beneficiaries, employees, business associates and other individuals where relevant to the services provided.
3. How we collect information
We generally collect personal information directly from clients, including through meetings, telephone conversations, emails, documents and electronic correspondence.
Where authorised or permitted by law, we may also obtain information from the Australian Taxation Office (ATO), Australian Securities and Investments Commission (ASIC), financial institutions, superannuation funds and other relevant organisations.
We collect only the information reasonably necessary for our services or required by law.
4. How we use personal information
We collect, hold and use personal information to:
We do not sell client personal information to third parties.
5. Identity verification and AML/CTF obligations
Poniris & Co Accountants may be required to verify the identity of clients and other relevant individuals under Australian anti-money laundering and counter-terrorism financing legislation.
We may request identification documents, including driver's licences and passports, to establish and verify identity.
Our usual practice is to sight identification documents without photographing, scanning or retaining copies.
We may record relevant identification details, the verification process and its outcome, along with other information necessary to meet our legal obligations.
Relevant identification and compliance records are retained for the periods required by law.
We may be required to disclose information to AUSTRAC or other authorised government agencies. Certain disclosures may be subject to legal confidentiality restrictions.
6. Disclosure of personal information
We may disclose personal information where reasonably necessary to provide our services, where authorised by the client, or where required or permitted by law.
This may include disclosure to:
We take reasonable steps to ensure personal information is handled appropriately when using external service providers.
7. Software, electronic storage and overseas information handling
We use professional software and electronic systems to provide our services and manage client records. These include:
Some service providers use cloud infrastructure, overseas service providers or international backup and disaster recovery facilities.
As a result, personal information may be stored, processed or accessed outside Australia, including in the United States, Japan and other countries where our service providers operate.
We take reasonable steps, as required by applicable privacy law, to assess and protect personal information handled by third-party providers.
8. Security of personal information
We take reasonable measures to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
These measures include appropriate access restrictions, electronic security controls, confidentiality procedures and the use of professional software and storage systems.
Access to client information is limited to authorised personnel and relevant service providers.
Although reasonable precautions are taken, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Retention of records
We retain taxation, accounting, corporate and compliance records for the periods required under applicable Australian legislation and professional obligations.
AML/CTF records are generally retained for seven years, subject to the requirements applicable to the particular record.
When personal information is no longer required and there is no legal obligation or other lawful reason to retain it, we take reasonable steps to securely destroy or de-identify it.
10. Access to and correction of personal information
Clients may contact us to request access to personal information we hold about them or to request correction of information that is inaccurate, incomplete or out of date.
We will consider requests in accordance with applicable privacy legislation and professional obligations.
Access may be restricted in certain circumstances permitted or required by law.
11. Privacy enquiries and complaints
If you have any questions or concerns about how we handle personal information, please contact Poniris & Co Accountants using the contact Kara at kara@ponirisandco.com.au.
We will review privacy complaints and endeavour to provide a response within 30 days.
If you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.


